TP (formerly known as Teleperformance) a global leader in digital business services, recently signed a Memorandum of Agreement (MOA) with the Department of Migrant Workers (DMW) to advance the welfare, protection, and reintegration efforts for repatriated Overseas Filipino Workers (OFWs), particularly those impacted by illegal recruitment and human trafficking.
Led by TP in the Philippines Chief People Officer Jeffrey Johnson, DMW Secretary Hans Leo Cacdac, and DMW Assistant Secretary Jerome Alcantara, the MOA signing took place in the DMW National Office at the Blas F. Ople Building, Mandaluyong City.
The MOA establishes a full-cycle reintegration program; reinforces anti-trafficking policies and laws; and expands access to employment and skills training for OFWs. Within the MOA’s framework, TP will provide job readiness modules, job recruitment support, and information campaigns.
“We are here today to ensure that TP takes this agreement seriously, and that all parties may benefit, especially our returning Filipino migrant workers. Through this agreement, we can provide them good, stable employment and career opportunities,” Johnson said.
This program will encompass the workers’ economic, social, psychological, gender-responsive, and cultural support upon their return. According to the MOA, the DMW will identify and endorse eligible OFWs, especially victims of illegal recruitment and/or human trafficking, to TP for training and employment support.
“The DMW is steadfast in its mandate to protect and serve our modern-day heroes, but we know that the government cannot do this alone. Reintegration is not just about providing jobs; it’s about restoring dignity, rebuilding lives, and offering sustainable pathways for OFWs returning home with hopes of starting anew. This is why our partnership with TP is so meaningful. With this agreement, we are creating a gender-responsive full-cycle reintegration program that covers training, upskilling, and, most importantly, fair and decent employment opportunities,” said Asst. Sec. Alcantara.
The MOA requires TP to collaborate with the DMW for AIRTIP information campaigns, orientations, and capacity development training. TP will offer pre-employment upskilling and free training aligned with hiring standards. They will also consider DMW-endorsed candidates for local job opportunities and ensure fair labor conditions, including social protection and non-discrimination.
Beyond recruitment, this initiative strengthens TP’s commitment to contribute to the government’s labor welfare efforts and inclusive employment campaigns, fortifying the organization’s consistent Great Place to Work®-certification.
“This partnership goes beyond economic growth; it is about compassion, inclusivity, and community. It is our way of telling every OFW: you are not alone, and you will never be forgotten. We are proud to walk this path with the DMW and our partners. Together, let us inspire change, empower our OFWs, and help build a stronger nation,” Johnson added.
